Gartner: Create Trust and Safety on the Internet Report
Fraud is constantly evolving—the way we fight fraud should too. What can you do to stay a step ahead of fraudsters without limiting revenue growth? It takes a fundamental shift in the way you approach fraud. Get key recommendations on how to make the move to a trust and safety strategy from Gartner Research.
"The new modality of customer-centric risk management requires fraud leaders to consider how best to manage end-customer risks, not only organization risks. Fraud leaders must adopt a mindset of trust and safety.*"
In this report, we believe you’ll learn:
- Why fraud fighters need to move past looking at fraud through a loss-prevention lens
- How examining the entire customer experience can help you protect and grow your business
- Why understanding velocity, volume, and value is key to reducing customer insult and maximizing revenue
*Gartner, Create Trust and Safety on the Internet, June 2020
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.